Address :
FF21, The Waterfront @ Parkcity, 5 Persiaran Residen, Desa Parkcity 52200 Kuala Lumpur (MAP)
Email : info@thebabyloft.com
Fill out our Contact Us form
Tel (Malaysia) : 6-03-6280 7633 (Tue-Sat 11am-9pm, Sun close on 7pm )
Fax (Malaysia) : 6-03-6280 7633

For reseller inquiries outside of Malaysia/Singapore/Brunei, please email americas@thebabyloft.com

Visit our Parenting Resource Boutique to touch the products, check out the colors and sizes, and attend a workshop!

We are located at :
FF21, The Waterfront @ Parkcity, 5 Persiaran Residen, Desa Parkcity 52200 Kuala Lumpur (MAP)
Tue-Sun 11am-9pm (NOV/DEC 2008 - SUNDAY 11am - 6pm)

Don't forget! Our online loft is open 24 hours!

You will receive an email to confirm your order. If you do not hear back from us within 48 hours, please send us an email at order@thebabyloft.com.

Exchanges are applicable to the purchase of nursing wear and bras only. If for any reasons you are not happy with your purchase, we will assist you with a prompt exchange. You can do so within 14 days from the date of receipt subject to confirmation with us either by email or telephone. The fullowing guidelines apply:
- Exchanged items must be unsoiled, unwashed and unstained.
- Items to be returned / sent back with their original packaging, in a resellable condition
- Discounted / special priced items are final sales and will not be accepted for Returns/Exchanges
- Returned Items should be sent to us at Customer's own cost. Delivery or shipping fees are not refundable

We regret that we cannot be responsible for loss or items damaged on the way back for an exchange. Please pack your returned items properly to ensure that items do not get damaged in transit and register/insure them if sending by post. Thank you.

Charges in Ringgit Malaysia (RM):

• Online Banking (eg. Maybank2u.com) / ATM Cash Deposit or Telegraphic Transfer
  Kindly forward us a copy of the bank remittance advice slip to inform us of the transfer. You can do so by fax, snail mail or email.
  Our bank account information is as fullows:
      Bank Name: Malayan Banking Berhad (Maybank)
      Account Name: The Babyloft Sdn Bhd
      Account Number: 5148 7900 5925
  Please drop us an email once the transfer is done to expedite delivery. Thanks :) !
• Crossed Cheques* payable to The Baby Loft
  Please bank into our account (as above)
• Credit Card payment
  Secure online credit card payment in Ringgit Malaysia using a service secured and verified by high-grade 256-bit SSL encryption. NBePay is secure, ensures your privacy, and is WebTrust certified (What is WebTrust?).
  
  Accepts Visa or MasterCard. Note: we do not accept Southern Bank Credit Card due to Southern Bank Policy. Please apply for SBB Virtual MasterCard.
  You will be automatically routed to a secure server for credit card payment during order confirmation. If it did not go through or if you need to make a manual payment, please use this link: http://www.thebabyloft.com/catalog/creditcard_rm.php. Thank you!

Orders are dispatched upon payment acknowledgement (ie. Cheque clearance, email/fax of remittance slip etc)
* Outstation cheques - please include 0.03% or RM0.50, whichever is higher, bank's commission for outstation cheques.
** Paypal Credit Card Payment Option available only for purchases above RM100.

By Courier / Pos Malaysia / Self Collect.
Online shopping can be fun, personal, hassle-free, affordable and very convenient. You may indicate your preferred mode of shipping in the order form. Sorry, we do not deliver to P.O Boxes.

Weight	West Malaysia (2-3 days)	East Malaysia (3-5 days)	Singapore/Brunei (4-10 days)	International
up to 500g	5	13.50	40	Please email for details
500g to 1kg			45
1kg to 2kg	7.50	add RM13 per kg	add RM19.70 per kg
2kg to 5kg	10
5kg and up	add RM1.90 per kg
	For domestic Insurance/registration, add RM1.70 for every RM100.00 insured		For international registration, add RM3.90 for every RM100.00 insured
	Bulky Item (per item)  RM8.00

Order Submission: 7 days a week
Order Processing & Delivery : Tuesday - Saturday (excludes Public Holiday)

See TBL-Friends FAQ